“Cost pressures are bearing down on the rail industry. Revenue is rising, but not fast enough to cover the £2 billion gap between operating subsidy and income. How can the government move forward?”
Find out more from the Chair of the IRR in the latest RailReview article.
New white paper explores how the Availability Distribution Service (ADS), also known as open rail data, could transform rail retail, improve passenger choice, and unlock millions in additional industry revenue while reducing reliance on state subsidy.
IRR Chair, Anthony Smith took to the stage at this year’s European Transport Conference (ETC) “More, happier passengers. The role of value for money in driving rail passenger satisfaction”.
Independent Rail Retailers are proud to sponsor Campaign for Better Transport’s Better Transport Week.
The creation of Great British Railways presents a significant opportunity to modernise the railway and deliver a better experience for passengers. Rail passengers rightly expect trains to run on time, fair compensation when things go wrong, and a ticketing system that is simple, flexible, and offers genuine value for money. Great British Railways has the opportunity […]
“Independent rail retailers are even more important in the future… they are perfectly incentivised to get more bums on seats, which is what the railways needs more than ever.” Our Chair, Anthony Smith, joins the Green Signals podcast to talk about why independent rail retailers are critical to the future of rail. Anthony touches on […]
This year’s Transport Times Rail Summit brought together a strong mix of voices from across the industry for a day of insightful and forward-looking discussion.
We’re pleased to be sponsoring this year’s UK Rail Summit, hosted by Transport Times on Friday 17 April 2026.
Independent Rail Retailers (IRR) welcomes the Government’s plans to simplify the Delay Repay process, making it easier for passengers to claim compensation directly through the channels they use to buy tickets, including third-party retailers.
Today, Anthony Smith, Chair at IRR hosted the Ticketing panel at the annual Railway Industry Association conference, bringing together Mark Plowright, Divya Prashanth, Martin Howell and Stewart Fox-Mills from across the rail sector to discuss the future of fares, ticketing, and retail.
The panel explored key issues in the rail retail sector, including the need for more flexible, customer-friendly pricing models, accessibility and the ongoing digital transformation of ticketing services.
A huge thank you to all the panelists for their valuable contributions, and to Railway Industry Association for facilitating this conversation.
New white paper explores how the Availability Distribution Service (ADS), also known as open rail data, could transform rail retail, improve passenger choice, and unlock millions in additional industry revenue while reducing reliance on state subsidy.
IRR Chair, Anthony Smith took to the stage at this year’s European Transport Conference (ETC) “More, happier passengers. The role of value for money in driving rail passenger satisfaction”.
Independent Rail Retailers are proud to sponsor Campaign for Better Transport’s Better Transport Week.
The creation of Great British Railways presents a significant opportunity to modernise the railway and deliver a better experience for passengers. Rail passengers rightly expect trains to run on time, fair compensation when things go wrong, and a ticketing system that is simple, flexible, and offers genuine value for money. Great British Railways has the opportunity […]
“Independent rail retailers are even more important in the future… they are perfectly incentivised to get more bums on seats, which is what the railways needs more than ever.” Our Chair, Anthony Smith, joins the Green Signals podcast to talk about why independent rail retailers are critical to the future of rail. Anthony touches on […]
This year’s Transport Times Rail Summit brought together a strong mix of voices from across the industry for a day of insightful and forward-looking discussion.
We’re pleased to be sponsoring this year’s UK Rail Summit, hosted by Transport Times on Friday 17 April 2026.
Independent Rail Retailers (IRR) welcomes the Government’s plans to simplify the Delay Repay process, making it easier for passengers to claim compensation directly through the channels they use to buy tickets, including third-party retailers.
Anthony Smith, Chair at Independent Rail Retailers said:
“Now more than ever, passengers are seeking the best value for their money. Here at Independent Rail Retailers, our members work to make travel more affordable and convenient.”
“Choose an independent rail retailer to find the best ticket options for your journey.”
Find out more about how third-party rail retailers help both passengers and Britain’s rail industry, delivering greater value and choice across the board here.
New white paper explores how the Availability Distribution Service (ADS), also known as open rail data, could transform rail retail, improve passenger choice, and unlock millions in additional industry revenue while reducing reliance on state subsidy.
IRR Chair, Anthony Smith took to the stage at this year’s European Transport Conference (ETC) “More, happier passengers. The role of value for money in driving rail passenger satisfaction”.
Independent Rail Retailers are proud to sponsor Campaign for Better Transport’s Better Transport Week.
The creation of Great British Railways presents a significant opportunity to modernise the railway and deliver a better experience for passengers. Rail passengers rightly expect trains to run on time, fair compensation when things go wrong, and a ticketing system that is simple, flexible, and offers genuine value for money. Great British Railways has the opportunity […]
“Independent rail retailers are even more important in the future… they are perfectly incentivised to get more bums on seats, which is what the railways needs more than ever.” Our Chair, Anthony Smith, joins the Green Signals podcast to talk about why independent rail retailers are critical to the future of rail. Anthony touches on […]
This year’s Transport Times Rail Summit brought together a strong mix of voices from across the industry for a day of insightful and forward-looking discussion.
We’re pleased to be sponsoring this year’s UK Rail Summit, hosted by Transport Times on Friday 17 April 2026.
Independent Rail Retailers (IRR) welcomes the Government’s plans to simplify the Delay Repay process, making it easier for passengers to claim compensation directly through the channels they use to buy tickets, including third-party retailers.
With no need for government funding, independent rail retailers could generate significant additional revenue for the railways.
Read more in the latest edition of Passenger Transport, where Chair of the IRR, Anthony Smith dives into the role of independent rail retailers.
New white paper explores how the Availability Distribution Service (ADS), also known as open rail data, could transform rail retail, improve passenger choice, and unlock millions in additional industry revenue while reducing reliance on state subsidy.
IRR Chair, Anthony Smith took to the stage at this year’s European Transport Conference (ETC) “More, happier passengers. The role of value for money in driving rail passenger satisfaction”.
Independent Rail Retailers are proud to sponsor Campaign for Better Transport’s Better Transport Week.
The creation of Great British Railways presents a significant opportunity to modernise the railway and deliver a better experience for passengers. Rail passengers rightly expect trains to run on time, fair compensation when things go wrong, and a ticketing system that is simple, flexible, and offers genuine value for money. Great British Railways has the opportunity […]
“Independent rail retailers are even more important in the future… they are perfectly incentivised to get more bums on seats, which is what the railways needs more than ever.” Our Chair, Anthony Smith, joins the Green Signals podcast to talk about why independent rail retailers are critical to the future of rail. Anthony touches on […]
This year’s Transport Times Rail Summit brought together a strong mix of voices from across the industry for a day of insightful and forward-looking discussion.
We’re pleased to be sponsoring this year’s UK Rail Summit, hosted by Transport Times on Friday 17 April 2026.
Independent Rail Retailers (IRR) welcomes the Government’s plans to simplify the Delay Repay process, making it easier for passengers to claim compensation directly through the channels they use to buy tickets, including third-party retailers.
Watch the latest episode of the Green Signals podcast where the Chair of Independent Rail Retailers talks about the opportunities and challenges in the rail sector.
New white paper explores how the Availability Distribution Service (ADS), also known as open rail data, could transform rail retail, improve passenger choice, and unlock millions in additional industry revenue while reducing reliance on state subsidy.
IRR Chair, Anthony Smith took to the stage at this year’s European Transport Conference (ETC) “More, happier passengers. The role of value for money in driving rail passenger satisfaction”.
Independent Rail Retailers are proud to sponsor Campaign for Better Transport’s Better Transport Week.
The creation of Great British Railways presents a significant opportunity to modernise the railway and deliver a better experience for passengers. Rail passengers rightly expect trains to run on time, fair compensation when things go wrong, and a ticketing system that is simple, flexible, and offers genuine value for money. Great British Railways has the opportunity […]
“Independent rail retailers are even more important in the future… they are perfectly incentivised to get more bums on seats, which is what the railways needs more than ever.” Our Chair, Anthony Smith, joins the Green Signals podcast to talk about why independent rail retailers are critical to the future of rail. Anthony touches on […]
This year’s Transport Times Rail Summit brought together a strong mix of voices from across the industry for a day of insightful and forward-looking discussion.
We’re pleased to be sponsoring this year’s UK Rail Summit, hosted by Transport Times on Friday 17 April 2026.
Independent Rail Retailers (IRR) welcomes the Government’s plans to simplify the Delay Repay process, making it easier for passengers to claim compensation directly through the channels they use to buy tickets, including third-party retailers.
This week, Anthony Smith, Chair of the Independent Rail Retailers, shared his vision for the future of the rail industry. He emphasised a sector driven by innovation, competition, growth, and cost control, all while enhancing the passenger experience through private sector investment.
Learn more about how independent rail retailers can boost train usage and revenue, aiding the new government in creating a thriving rail industry in the latest Transport Times article.
New white paper explores how the Availability Distribution Service (ADS), also known as open rail data, could transform rail retail, improve passenger choice, and unlock millions in additional industry revenue while reducing reliance on state subsidy.
IRR Chair, Anthony Smith took to the stage at this year’s European Transport Conference (ETC) “More, happier passengers. The role of value for money in driving rail passenger satisfaction”.
Independent Rail Retailers are proud to sponsor Campaign for Better Transport’s Better Transport Week.
The creation of Great British Railways presents a significant opportunity to modernise the railway and deliver a better experience for passengers. Rail passengers rightly expect trains to run on time, fair compensation when things go wrong, and a ticketing system that is simple, flexible, and offers genuine value for money. Great British Railways has the opportunity […]
“Independent rail retailers are even more important in the future… they are perfectly incentivised to get more bums on seats, which is what the railways needs more than ever.” Our Chair, Anthony Smith, joins the Green Signals podcast to talk about why independent rail retailers are critical to the future of rail. Anthony touches on […]
This year’s Transport Times Rail Summit brought together a strong mix of voices from across the industry for a day of insightful and forward-looking discussion.
We’re pleased to be sponsoring this year’s UK Rail Summit, hosted by Transport Times on Friday 17 April 2026.
Independent Rail Retailers (IRR) welcomes the Government’s plans to simplify the Delay Repay process, making it easier for passengers to claim compensation directly through the channels they use to buy tickets, including third-party retailers.