Chair of Independent Rail Retailers responds to Virgin Train Ticketing’s Charter for Change

“Now more than ever, passengers are seeking the best value for their money. Here at Independent Rail Retailers, our members work to make travel more affordable and convenient.”

Anthony Smith, Chair at Independent Rail Retailers hosted the Ticketing panel at the annual Railway Industry Association conference, bringing together Mark Plowright, Divya Prashanth, Martin Howell and Stewart Fox-Mills from across the rail sector to discuss the future of fares, ticketing, and retail.

“The railway needs to become a more retail-oriented organisation…People have choices about when to travel, how to travel and whether to travel at all”

“IRR members are passionate about making it simpler for customers to choose to travel by rail, and helping the industry fill empty seats”.

Read Rail Director magazine’s interview with Anthony Smith, Chair of IRR, as he discusses the vital role that independent retailers must play in the future of rail ticketing, and his own immediate priorities for the year ahead.

With no need for government funding, independent rail retailers could generate significant additional revenue for the railways. Read more in the latest edition of Passenger Transport, where Chair of the IRR, Anthony Smith dives into the role of independent rail retailers.

Watch the latest episode of the Green Signals podcast where the Chair of Independent Rail Retailers talks about the opportunities and challenges in the rail sector.

Discover more about how independent rail retailers can boost train usage and revenue, aiding the new government in creating a thriving rail industry.

Anthony Smith became the new Chair of Independent Rail Retailers (IRR) today after stepping down from his role as Chief Executive at Transport Focus.