We are Britain's rail growth partners
and we represent Britain’s Independent Rail Retailers
About Independent Rail Retailers
Independent Rail Retailers is a membership and advocacy organisation representing nearly all retailers to sell train tickets for the National Rail network. We play a vital role in driving revenue for the rail industry by investing in technology, offering more affordable tickets, and implementing effective marketing strategies.
Collaborating closely with train operators, RDG, and the Great British Railways transition team, we are dedicated to shaping a new and improved rail sector and attracting new customers to rail travel.
Learn more about the IRRKeep up to date with all our latest
Putting train ticketing on the right track
“IRR members are passionate about making it simpler for customers to choose to travel by rail, and helping the industry fill empty seats”. Read Rail Director magazine’s interview with Anthony Smith, Chair of IRR, as he discusses the vital role that independent retailers must play in the future of rail ticketing, and his own immediate […]
Stations, retailing and improving customer experience
“The railway needs to become a more retail-oriented organisation…People have choices about when to travel, how to travel and whether to travel at all” Anthony Smith speaks with Rail Professional about the changing role of stations, innovation in ticketing and how private investment can help transform the passenger experience on GB rail. Full article here.
Steering rail to a prosperous future
With no need for government funding, independent rail retailers could generate significant additional revenue for the railways. Read more in the latest edition of Passenger Transport, where Chair of the IRR, Anthony Smith dives into the role of independent rail retailers.