Ticket apps look to the future

Independent Rail Retailers (IRR) today responded to the Office of Rail and Road’s (ORR) publication of its draft Retail Code of Practice for consultation.

IRR Chair, Anthony Smith took to the stage at this year’s European Transport Conference (ETC) “More, happier passengers. The role of value for money in driving rail passenger satisfaction”. 

In a new piece for RAIL magazine, IRR Chair Anthony Smith explains why the Retail Code of Practice, under development by the ORR, will shape those moments more than most people realise.

New white paper explores how the Availability Distribution Service (ADS), also known as open rail data, could transform rail retail, improve passenger choice, and unlock millions in additional industry revenue while reducing reliance on state subsidy.

Independent Rail Retailers are proud to sponsor Campaign for Better Transport’s Better Transport Week.

The creation of Great British Railways presents a significant opportunity to modernise the railway and deliver a better experience for passengers.  Rail passengers rightly expect trains to run on time, fair compensation when things go wrong, and a ticketing system that is simple, flexible, and offers genuine value for money. Great British Railways has the opportunity […]

“Independent rail retailers are even more important in the future… they are perfectly incentivised to get more bums on seats, which is what the railways needs more than ever.” Our Chair, Anthony Smith, joins the Green Signals podcast to talk about why independent rail retailers are critical to the future of rail. Anthony touches on […]

This year’s Transport Times Rail Summit brought together a strong mix of voices from across the industry for a day of insightful and forward-looking discussion.