May 29, 2025

Independent Rail Retailers (IRR) is pleased to be taking part in the upcoming Rail Passenger Experience online conference, hosted by Rail Technology Magazine on 12 June 2025.

The conference will bring together industry leaders to explore strategies for improving the passenger experience – from rebuilding confidence and trust to embracing digital transformation and delivering more seamless journeys.

Anthony Smith, Chair at IRR, will deliver a keynote on unlocking growth through innovation, customer-focused retailing, and collaboration. The session will highlight how smarter, more accessible ticketing and a focus on the passengers can unlock growth and help build a more attractive and inclusive rail network –  with independent rail retailers playing a key role.

Find out more here