Independent Rail Retailers are proud to be passenger champions – investing in technology, simplifying journeys, and making rail travel more accessible and affordable through innovations like split ticketing.
As the future of rail retailing evolves, there’s a major opportunity to grow industry revenue, cut costs, and rebuild passenger confidence – not by focusing solely on transactions, but by selling the experience of travel.
As the government works to establish Great British Railways, we must ensure the system continues to support innovation, competition, and a customer-first approach.
Read more in the latest issue of Railway Gazette International.