Independent Rail Retailers represents Britain’s independent retailers of train tickets, licensed by National Rail. Pre-Covid, we sell over £3.5bn of train tickets annually directly to the public, as well as providing the ‘white-label’ solutions for most of Britain’s train operating companies, selling a further (pre-Covid) £1.5bn of train tickets annually.

We are at the forefront of innovation, improving the customer experience, and encouraging people to choose to travel by train. We are funding the majority of the costs of the roll out of barcode ticketing, which customers consistently rate as being their preferred way of getting tickets, and which is the safest means of getting a ticket today.

Our members are:

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